Thursday, July 18, 2013

How to Advertise for YOung Generation

With the obvious exception of the very young and elderly, the fact that there is a generational mix in the Australian workplace simply reflects our general population demographics.

In the factories, workshops and offices of the past the different cohorts were more stratified with older people in senior management positions and younger ones in menial roles. However compared to a generation ago when both society and work was based on this hierarchal structure today’s workplace is one where teams of diverse ages work together on the same project, where older leaders manage across generations and where younger graduates manage older workers.

As a result of working well into their 60s and perhaps 70s, Baby Boomers will be managing not just Gen X, the generation below them, but also Gen Y and probably Gen Z. At the same time there are also many Xers and Ys who are already managing increasingly older Boomers.

All this gives credence to the view that greater generational understanding is more important today particularly in relation to the three cohorts making up the majority of today’s Australian work force: Baby Boomers born between 1946 and 1964; Generation X born between 1965 and 1979; and Generation Y born 1980 to 1994.

Social researcher Mark McCrindle defines a generation under three factors: a group of people who share the same life stage, live through the same economic, educational and technological times and whom the same social markers and events shaped.

That is a useful definition although an addition I would make is that these social markers and events were ones that impacted during the formative years of fifteen to twenty-five creating paradigms by which each generation continued to view their world as they aged.

None of this is to deny the obvious, simply that youth of all eras demonstrate similar characteristics such as experimental lifestyles, questioning of the status quo, pushing of boundaries and more. In addition, as individuals, we bring well-developed personal values to work every day and these also greatly influence our communication behaviour. Nevertheless, I believe that the social markers and events we share with other cohort members are also a very strong factor in influencing characteristics, values and therefore workplace performance.

The full version of this article and my keynote presentation on this subject reference these in detail but for now let me go straight to the common characteristics and values influenced by these social markers.

Baby Boomers
 
The older “leading edge” Boomers are highly motivated by security and the work ethic and have a reputation for being the workaholic generation while younger “trailing edge” Boomers have values tending towards those of Gen X.

Overall Boomers are very motivated by responsibility and they tend to reach decisions easily perceiving themselves as authority figures on just about any subject and tending to emphasise this aspect by leaning on reputation, experience and self-reliance, which can all be taken as simple inflexibility by Gen X and Y.

Having grown up in an era where the spoken voice in teaching, media and public life was all-important the preferred Boomer learning style is essentially auditory so meetings, presentations and straight-forward classroom learning are totally normal and acceptable to them. In addition they are very content driven and have a preference for hard facts and information.

As managers and leaders, Boomers like to be in control tending towards a cooperative management style rather than an authoritarian one and because they are content-driven Boomers are analytical rather than emotional as leaders.

Generation X 

Gen X has grown up with a belief that there are no absolutes, a characteristic often reflected in their attitude to careers. Simply put, today’s job is there only to enhance value in terms of future opportunities.

They value variety, freedom and work/life balance. In his book “Generations At Work” Raines writes, “Xers are very clear about the meaning of work balance in their lives. Work is work and they work to live, not live to work”. This Gen X sense of freedom shows up in a need to manage their own work without any micro-management. Additionally work/life balance is extremely important and the freedom to achieve this is often perceived as a greater reward than money – freedom being the ultimate reward.

Gen X is very motivated by individuality, their own sense of achievement and their ability to relate to peers. Good education has created a questioning approach to work which can be seen by older managers as a lack of respect. They feel they have a right to know “why”.

The Gen X management and leadership style is more laid-back and cooperative compared to Boomers, and they are more inclined to manage by consensus with a high respect for creativity.
One thing to keep in mind is that in seven years the youngest Boomer will be 50 and the oldest will be in their late 60s so one thing is certain, corporate power is moving into the hands of Gen X at a great rate. A recent study by the Royal Melbourne Institute of Technology (Family Business Studies) stated that over the next decade AUD$1,544 TRILLION will be passed on from the existing leaders of family businesses to the younger generation.

Generation Y 

The strongest word to characterise Gen Y is informality. Mind you this generation is also very long on idealism but they combine this with a commitment to having fun with a strong emphasis on social relationships.

They also bring a great deal of optimism into the workplace however this can often translate into high expectations in terms of salary, job flexibility and duties with less willingness to take on the initial grunt work and an unrealistic desire to skip this and go straight to the top.

They tend to be a skeptical bunch and this skepticism is a product of the era in which they entered the workforce – an era of downsizing, deregulation and leaner, meaner corporations. A significant number of them also saw their Boomer parents made redundant after a lifetime at one job. These factors have influenced them to focus on short term rewards, a concept often not in tune with traditional workplace incentive and promotion policies.

Their self-discovery is very strongly oriented towards achievement but this is a sense of achieving an end-result rather than following processes. They also prefer to arrive at decisions by negotiation, an approach that is the total opposite of authoritarianism and in fact most of what they do at work tends to be a negotiation of some sort.

Gen Y is more computer literate at a younger age than any previous generation because they have been in front of PCs almost from the day they were born. This dictates their preferred learning style that is visual and kinesthetic, rich in narratives and metaphors and multi-sensory – a style that also feeds into their training environment, which they prefer to be the opposite of the structured classroom.

Their management and leadership style is an amalgam of all this and when they are given an opportunity for greater responsibility Gen Y members are eager to take this on however their leadership style is more consensus-driven than Gen X and they are also eager to be mentored through this stage of development.

By absorbing and analysing this information, comparing it to my own experiences in a 25-year management career, more recent observations as an executive coach and through additional research I have arrived at a matrix which compares generational characteristics against some suggested strategies that a manager can use to both motivate cohort members and encourage more positive workplace communication.

Whether you are in senior management, a front line manager, HR, L and D or simply someone who has an interest in what makes people tick; this generational knowledge can be very useful additional tool to assist in creating better workplace communication and preventing problems that may feed into poor staff retention.

I believe that good leaders are those who are prepared to recognise generational diversity within their teams and as a result, these leaders practice more than a “one size fits all” approach. They find ways to close the workplace generation gap so that every generation can be heard equally in the realisation that no one group has all the answers.

Frequency is King in Advertising Industry

This is the third article of a three-part series. I'm illustrating the marketing challenges of PrescottWeddings.com, a small business.

If you don't remember anything else about marketing, remember this: Frequency is king.

The more often you can get your name in front of your potential and current customers, the more likely you will make a sale.

Depending on what study you look at, people need to see your message anywhere from three to 27 times before they act upon it.

And, if you want to brand your business, then you need to get it in front of your customers as often as possible.

How do you think Ivory Soap, Campbell Soup and Tide all built their brands so deeply into our minds? Through years and years of repeatedly advertising. That's why those brands pop into our head when we think about soap, soup or laundry detergent.

So if you want to build your brand, then you need to advertise frequently.

There's another benefit to advertising frequently. It also helps your current customers.

People like to know they made the right decision after they purchased something. How much reassurance they need depends on how much they spend, but everyone needs some confirmation they made the right decision. Your advertising can help.

Studies have shown that people are more aware of car ads after they purchased a car -- specifically car ads of the model they bought. And they're more likely to both believe and approve of the message. Again, because they want to know they made the right decision.

So there are many good reasons to advertise frequently. Does that mean you have to spend a fortune? Not necessarily. There are a few tricks you can use to get the frequency you need at a low cost. (These are print tricks -- other advertising outlets, such as radio and online, we'll talk about in future issues.)

1. Make your ad as small as possible. Small ads cost less. See "Advertising on a Budget ñ Part 2: Thinking Small" for more information on shrinking your ad.

2. It's better to schedule your ads to run all at once than spread them out. People will never remember when they don't see your ad, only when they do. If they see your ad a lot in one week, they're going to be under the impression you advertise all the time because they won't remember NOT seeing your ad other weeks.

3. Take advantage of any frequency programs your newspaper offers. And definitely sign a contract -- don't run ads under the open rate.

Here's how it worked for PWC.

The newspaper had a program called "3 For Free." If you ran an ad three days in a row, you got the next three days for free (the paper was published six days a week).

We designed a tiny ad -- a one by two inch ad -- and we ran it six days in a row. Then we skipped the next three weeks and did the same thing again the next month.

After a year of doing this, PWC had people coming up to her telling her they saw her ad "all the time." Business owners wanted to advertise on PWC because they could see the commitment PWC had to advertising. Brides and grooms were visiting PWC on a regular basis because they were being "reminded" monthly.

What did all this cost? About $100 a month.

But, a word of caution. It takes time to build a business and a brand. It won't happen overnight. But it will happen, especially if you remember to keep getting your name in front of your customers and potential customers as often as you possibly can.

Wednesday, July 17, 2013

Online Advertising Campaigns

The collapse of the online-advertising market in 2001 made marketing on the Internet seem even less compelling.  Website usability, press releases, online media buys, podcasts, mobile marketing and more - there's an entire world of internet advertising opportunities to explore.  We specialize in internet marketing strategy, online advertising, web marketing and conversion.  Learn about the latest business trends in Internet marketing, search engine marketing, e-commerce marketing, online advertising, branding marketing and interactive media.  We believe more and more online advertisers are turning to performance-based advertising to fulfill their Internet marketing objectives.  Marketing on the internet requires that one be found using keyword searches or some form of online advertising. 

Providing services for web site design, hosting, online shopping, databases, flash, streaming video, web site maintenance, search engine optimization, local internet advertising, and more.  We specialize in internet marketing strategy, online advertising, web marketing and conversion.  You want an internet advertising company to be aware of your business and the competitive nature of your market place whilst advertising online.  The online advertising market is competitive enough to find a similar deal elsewhere for your internet advertiusing solutions.

The collapse of the online-advertising market in 2001 made marketing on the Internet seem even less compelling.  Provider of online radio station services, e-mail, Internet advertising, business directory search, e-commerce services and Internet community services.  Learn about the latest business trends in Internet marketing, search engine marketing, e-commerce marketing, online advertising, branding marketing and interactive media.  Investigate the cost of your online internet advertising with the ready-reckoner, below.

Cost per click internet advertising comes in various forms online such as advertising with sponsored links, recommended links etc.  casino gambling internet online uk Internet online result sea advertising gambling internet.  Planning an effective Internet/online advertising strategy with an online advertising firm with professional experience will render the best results for any online business.

Website usability, press releases, online media buys, podcasts, mobile marketing and more - there's an entire world of internet advertising opportunities to explore.  Paypopup.com is a four year old online advertising network which consists thousands of specialized websites in providing unique target internet traffic.  Marketing on the internet requires that one be found using keyword searches or some form of online advertising.  NON-COMPLIANCE The FTC periodically joins with other law enforcement agencies to monitor the Internet for  potentially false or deceptive online advertising claims.

This foray into online internet advertising is an experiment, not my life work.  We believe more and more online advertisers are turning to performance-based advertising to fulfill their Internet marketing objectives.  Well, they all fall under the gamut of online internet advertising.  Bargain for the internet advertising promotion or find other forms of advertising online for your website.  This makes the Internet rather unique, because in most other mediums, advertising cannot be tracked like it is online.  to drive quality, targeted candidates to their online job postings via Internet recruitment advertising campaigns.

Giving Concessions as a part of Advertising

As is true with any business, advertising in the food concession business is extremely important in order to get the word out that a new business has come to town. However, while it is very important to utilize advertising when you are in any industry, it is even more important to use it in the concession business. Food concession businesses are working at an uphill climb as far as advertising goes. You donít have a fixed building. No matter how permanent your location may seem you donít have an absolutely permanent location. There are many different obstacles. However, if you use advertising, you can really make a difference in the number of customers you have. There are different types of advertising. There is word of mouth advertising, print advertising, and tv and radio commercial advertising.

One of the best types of advertising is word-of-mouth advertising. The reason this is one of the best is because you donít do it. For one thing, itís coming straight from the mouths of your already customers to the ears of your potential customers. Secondly itís free. You donít have to pay for this type of advertising and it is one of the most powerful types of advertising there is. By having great food, great customer service and great value, you can be sure to get this type of advertising. Be careful that you have all of these things because advertising works in both ways if a customer is dissatisfied. Most of the time, advertising is even worse if itís negative because it spreads faster.

Another type of advertising is print ads. These are becoming more and more obsolete with the ever increasing popularity of the tv, radio, and internet. Some types of print advertising are flyers, business cards, and mail outs. These can all be varying prices ranging from fairly plain and simple to decked out with color copies. Either way you go try to make a lasting memorable impression. The down side to this is that flyers and mail outs can be considered to be very annoying junk mail. You do not want to alienate your customers by making them angry that you sent them a flyer. This is just something you should consider before you choose your form of advertisement.

Finally we have radio and television commercials. These are great ways to advertise but can be costly. The reason they are so great is because they let you see and hear the advertisement. Something is much more likely to get stuck in peopleís minds when it is both seen and heard rather than just read. There is a downside to this, however it is not as negative as that of the print advertising. The down side of the tv or radio commercial is that people get annoyed because there are so many commercials. The thing that gets you around this as a business is that they have learned to accept that there are commercials that must be run for the tv show or radio show to stay on the air. Another downside however that is a little more detrimental is the increased popularity of DVR, a recorder for the tv that causes people to be able to fast forward through the commercials.

All of these types of advertising have problems of their own. So, before you choose the type of advertising you are going to use, make sure you have thought long and hard about what drawbacks you are willing to accept and which ones you arenít. These choices are going to be based largely on the type of advertising budget you have. While there are drawbacks, advertising is necessary to flourish as a business.

Advertising Ideas To Get Your Mind Bubbling

There are a couple of truths that seem to apply to many small businesses, especially ones that are also newly established.  One of them is that budgets do not allow for all ideas to be implemented.  Another is that advertising is necessary.  A quick look over these two statements will result in a belief that they are contradictory factors of a business if they are both true.  That is unfortunately a misconception held by many new business owners.  As we all know the majority of new business to not make it past their second year in business. 

One of the factors that can assist in the difficulties of establishing a new, small business is the belief that important money to sustain the business cannot be spent on advertising.  The allocation of money to advertising usually has a very low priority in a small businesses budget.  This is a mistake, advertising is necessary, but there are a number of ways that it can be done in a cost effective manner.

First on a businesses list should be the largest yellow pages ad they are able to afford.  Although the phone book is an old form of advertising with the importance that the internet is taking on, this is still one of the first things potential clients do when looking for a business or product.

Other print advertising ideas can be done with newspaper advertising.  Local papers can get your geographic region narrowed in on.  This is especially important given that the majority of small business clients come from a 3 to 5 mile radius.  Also, papers can be good because they frequently have specialized advertising sections, which will be read by just the people you want.  Local business groups also create special advertising sections that can be a great advertising idea and cost effective too.

Other ideas might look into specialized magazine advertising, using vehicle graphics and using the billing and other mailing necessities you have to further promote upcoming events and specials.  There are a lot of ways out there that offer advertising idea possibilities, but the one thing that must be adhered to is that you must do something.